Building partnerships for local talent: (From left) Mynimo.com Partnerships and Marketing Coordinator, Jann Andrieh Licayan and Senior Operations Manager, Michael Villaraiz.

MySource Solutions BPO began operations in 2017 with a clear focus: help clients succeed while building strong internal teams. Since its founding, the company has followed a people-first approach to growth—placing employees at the center of its mission and supporting them through training, structure, and innovation.

“Our vision is to be a widely known BPO industry leader helping clients succeed,” said Michael Villaraiz, Senior Operations Manager. “Our mission starts with inspiring people and focusing on our employees.”

A Culture Built on Listening and Work Ethic

Villaraiz shared a clear view of what success looks like inside MySource. Employees who listen well and stay consistent in their work often move forward. These traits guide promotion decisions and daily team interactions.

This approach creates alignment across teams. Employees understand expectations early, while managers value effort, openness to feedback, and steady performance. The result is a workplace built on accountability and shared responsibility.

How Cebu Supports Their Growth

MySource chose Cebu because of its strong talent pool. The city continues to produce skilled professionals who bring commitment and adaptability to BPO work. This talent base supports long-term operations and team stability. 

Today, MySource supports customer service, healthcare, and accounting operations with a workforce of more than 350 employees in Cebu.

The company continues to expand locally as demand for services grows across industries.

Supporting Recruitment Through Mynimo

Recruitment remains central to MySource’s growth. Villaraiz shared how Mynimo supports hiring efforts by keeping the process direct and efficient.

“Mynimo stands out because it does not ask for too much information,” he said. “The process stays straightforward.”

This simplicity helps recruiters move faster and focus on fit instead of paperwork.

Advice for Future Applicants

For those interested in joining MySource, Villaraiz shared clear advice. Be natural. Stay coachable. Stay open to training. Show willingness to learn and improve.

MySource continues to build teams anchored in listening, effort, and growth. These values shape daily work and long-term success.

Looking Ahead

Explore career opportunities with MySource Solutions and other growing companies on Mynimo.com.

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