Success in the modern Business Process Outsourcing (BPO) landscape demands two core traits: agility and a relentless drive for high performance. Few companies embody these values quite like TDCX PH Inc., a global leader in digital customer experience (CX) solutions.
We sat down with Senior Talent Acquisition Manager II, Jassie Caballero, to learn about TDCX’s journey from a boutique firm to an international powerhouse and the exciting opportunities awaiting its next wave of talent.
The Global Scope of Excellence
Headquartered in Singapore, TDCX has been a trusted cornerstone of the BPO industry since 1995. Over the last three decades, the company has scaled into an expansive global provider, operating across strategic locations in Europe, Asia, and the Americas.
Today, they employ a dynamic team of over 6,000 employees.
The mission driving TDCX’s growth is to help companies innovate and thrive through NextGen Customer Experience (CX) with the vision of becoming the preferred partner to high-growth companies and high-performing individuals.
Expanding the Footprint: Strong Roots in Cebu
TDCX has landed in the heart of Cebu, setting up a major regional hub on the 10th Floor of the HM Tower to tap into the city’s vibrant talent pool.
This strategic move isn’t just about opening a new office; it’s about bringing world-class, international career paths straight to local professionals, proving that you don’t need to leave home to go global.
What It Takes to Achieve Greatness
TDCX cultivates a workplace that is both purpose-driven and innovative, ensuring that every day-to-day task contributes to high-performance outcomes. To succeed here, staff are encouraged to challenge the status quo and embrace a culture of continuous improvement.
To land a spot with TDCX, candidates should arrive prepared to impress by embodying three non-negotiable traits: agility, a passionate drive, and a forward-looking focus. This means showcasing not just your ability to pivot in an evolving business landscape, but also how your unique skills and ambition are perfectly poised to help high-growth global brands achieve massive scale.
Connect and Grow Your Career
Local recruitment plays a pivotal role in sustaining TDCX’s regional operations. In fact, partnerships with local job boards like Mynimo.com account for 50% of the company’s share of hires and 10% across all cumulative sourcing channels.
To continue this momentum, TDCX actively welcomes aspiring professionals seeking to advance their careers and achieve long-term growth.
Ready to take the next step?
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