Intake Nurse w/ CSR experience | 35K Salary + High Increase after 1-2 Years! + 25K Signing Bonus

₱35,000 per month

1 Year or Less
With Business Certificates
Established in 2014
501-1000 Employees
10/F i1 Bldg., IT Park, Apas, Cebu City, Cebu
Total vacancies for this job title: 4
This is An URGENT Job Vacancy
Posted On: July 16, 2024
Job ID: 451583

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INTAKE NURSE w/ CSR experience

35K Salary + 25K Signing Bonus


SVC PH, Inc., an affiliate of Executive Boutique Call Center, is currently looking for Registered Nurses for a Home Health Account to start ASAP!


Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 15th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say “I work at Executive Boutique/Select VoiceCom and think it’s a great place to work!”.


The owners and managers at EB/SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply with us today and join the growing EB/SVC family. You won’t regret it!


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Position Summary:


Receiving and processing patient admissions, responding to questions, assisting with the development of an initial plan of care, and providing exceptional customer service.


Duties and Responsibilities:

  • Receives and processes patient admission into our agency’s EMR system for home health services. 

  • Coordinates care by assigning case manager and clinician to ensure 48 hour admission. 

  • Follow up on inquiries related to the patient admission and staff availability. 

  • Assists in establishing the initial Plan of Care and plotting of tasks to staff schedule. 

  • Data Entry using EMR (Kinnser), Secure messages application, Gmail, google, doc, office (Adobe and Excel). 

  • Provides outstanding customer service. 

  • Answer incoming calls and place outbound calls.

  • Answers intake calls, explaining services, and setting appointments. 

  • Scheduling/rescheduling appointments, managing 15+ calendars. 

  • Assists nursing, therapists and administrative team as needed. 

  • Performs other duties of a similar nature or level. 


  • Must be a Registered Nurse with a valid PRC license

  • Good English communication skills - both written and verbal 

  • Strong phone skills for inbound/outbound calling 

  • Strong administrative skills - accurate typing & spelling is essential to this role

  • Experience is a must 

  • Hospital or medical office experience preferred 

  • Familiarity with medical terminology an advantage 

  • Ability to work with computers and different software packages (e.g. MS Office) 

  • Ability to enter in large amounts of data into systems 

  • Ready to take new responsibilities and grow professionally 

  • Willing to ask questions and work as a part of the team, even remotely located

  • Available for occasional overtime work 

  • Willing to start ASAP 

  • Willing to work full-time night shift 

  • Looking for a long-term position

How to Apply

Interested candidates may apply online or may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday 9AM-9PM.


What to prepare:

  • Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)

  • Pen

  • ID

Or Quick apply below!


If shortlisted, our recruitment team will reach out to you within 1-7 working days. Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 10AM-7PM (Mondays-Fridays)