SALES & MARKETING OFFICER

Job Summary

A Sales and Marketing Officer manages and control all aspects of the sales and marketing operation of the restaurant.

Functions:

Accepts inquiries and reservations, and records necessary information on the inquiry sheet.
Must be present in all banquet events to ensure all function requirements stipulated in the event order and function contract is efficiently and effectively carried out.
Ensures that standards in service and food & beverage presentation is followed.
Coordinates with the kitchen, dining and maintenance department.
Develops sales strategies and approaches for various products and services, such as special promotions and sponsored events, etc.
Tracks sales data and works to meet sales team goals.
Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance.
Makes Sales Call, Email Blast, Text Blast, Update Facebook Account and inquiries.
Should be able to rise up to last minute changes and requests by client's in the most professional manner.
Positions himself/herself as the middle person and main contact between the client and all the departments of the restaurant.
Ensures customer satisfaction by delivering timely and quality services.
Gathers guests’ feedback and recommendations and addresses issues of the same.

Knowledge and Skill Requirements:

Candidate must possess at least Bachelor's/College Degree
At least 3-4 years of working experience in restaurant operations specialized in sales and promotions
Required Skill(s): communication and organizing, negotiation skill and data analysis
Proficient in generating reports
Familiarity in softwares such as MS Word and Excel to produce reports, spreadsheets, databases, records and other documents

Sales & Marketing Officer