Technical Support Personnel
No Experience
8F Metrobank Plaza, Fuente Osmeña, Santa Cruz, Cebu City, Cebu
Total vacancies for this job title: 1
Posted On: May 24, 2023
Job ID: 425173
Details
TECHNICAL SUPPORT PERSONNEL
Duties and Responsibilities
Assist Internal Users of our client's technical products or services
Investigate, research, identify, and provide a resolution to the inquiries or problems of the users
Troubleshoot basic and routine customer issues that are technical in nature (e.g. Hardware + Software; Networking)
Solve problems that are generally unstructured and require extensive use of conceptual-thinking skills
Job Qualifications
Preferably a graduate of BS-Information Technology
Any computer-related or equivalent course is considered
Excellent WRITTEN-VERBAL-VISUAL COMMUNICATION skills
Strong interpersonal skills; Builds positive professional relationships
Relevant Technical Expertise Required: HARDWARE & SOFTWARE, NETWORKING, TROUBLESHOOTING, and DATA STORAGE/REPAIR; Articulate Technical Concepts
Knowledge in Network Monitoring, LAN/WAN Management, and process documentation
1-2 years of experience in the related field
Fresh graduates are welcome to apply
Willing to be assigned in the Cebu City area
Can start immediately
How to Apply
To apply, please send your application with an updated resume to bkhi.recruitment@gmail.com with (your name, technical support application).
or