PUSHTARGET

Is currently looking for:

CUSTOMER SERVICE REPRESENTATIVE (NON-VOICE)

Job Description

Responds to queries via chat, email and/or messaging apps
Asks the right questions to understand problem
Takes ownership of customer cases and responds in a timely manner
Ensures customer satisfaction at all times
Escalates issues or concerns to appropriate channels
Processes and makes follow up on requests of customers
Keeps self updated about product changes and updates

Qualifications:

Must have above-average communication skills.
HS graduates or college undergraduates accepted
Preferably with an IT or technical background (IT-related course, tech support experience)
Must be willing to work onsite and offsite (hybrid)
Must be willing to work on shifts

Benefits:

The company provides free shuttle services to employees scheduled to report to the office and work equipment when asked to work at home.
Offer to successful hires is at 18k gross pay plus attendance bonus, monthly and quarterly incentives.

Please note that we are prioritizing applications of those with IT background as required by the client. Kindly ensure your course is indicated in your resume.

CEBU

Customer Service Representative (Non-Voice)

₱18,000 - 40,000 per month

1 Year or Less

High School Graduates are Welcome

With Business Certificates

Established in 2020

IT Park, Apas, Cebu City, Cebu

Total vacancies for this job title: 1

Posted On: October 12, 2023

Job ID: 423819

Applications for this jobs are now closed.