TeleSales

JMU MARKETING - ILOILO

Is currently looking for:

TELESALES

Functions:

• Explains product or service to potential customers

• Delivers standard sales pitch to the customer

• Provides pricing details (upon approval of Branch Manager)

• Handles customer questions/inquiries

• Obtains and updates customer information for database including names and addresses and frequently ordered product/items

• Receives orders over the phone and does the processing of orders

• Records customer details and details of transaction

• Confirms orders placed with field sales representatives

• Obtains contact details of potential customers from sources including telephone directories and purchased lists

• Schedules appointments for sales agents to meet prospective customers

• Feedbacks customers of their unserved orders/requests

• Conducts customer and marketing surveys

• Follow up potential customers

Qualifications

• Candidate must have at least a Bachelor’s/College Degree (any course)

• Has good sales ability to engage customers

• Proficient in MS Office Application

• Good interpersonal, communication and problem-solving skills