Logistic Account | CSR | Earn up to 23k* | Shaw

1 Year or Less
With Business Certificates
Established in 2002
10,000+ Employees
Addition Hills, Mandaluyong, Metro Manila
Total vacancies for this job title: 10
Posted On: January 24, 2023
Job ID: 421138


We are conducting an interview over the phone interview and acceptwalk-in applicants! What are you waiting for? Start ASAP!


What awaits you at ibex?

  • Extensive HMO coverage for you and your dependents

  • Non-Taxable Allowance on top of your Basic Salary

  • Excellent Program Incentives based on performance

  • Group Life Insurance

  • 30 Service Incentive Leaves (Paid Time Off)

Job Responsibilities:

  • Assist customers who want to pick-up/track and hold their packages

  • Assist customers about their missing/misdelivered package(s)

  • Assist customers who want to locate their package(s)

  • Support and offer delivery notification and online services

  • Probe and discover the needs of the customer and recommend the appropriate service using features and benefits

  • Adhere to IBEX Customer Service (Order Tracking) Global Philippines company policies and work standards


  • MUST have at least 6 month continuous international BPO experience

  • For no call center experience, Candidate must be at least 2 years college (without back subjects) in any field

  • With good to excellent english communication skills (speaking and listening)

  • Background in handling a multitasking account is highly desired

  • Willing to work on a flexible shift schedule

Visit us at Shaw IT Center, Nueve De Pebrero cor. Shaw Blvd, Mandaluyong City