Elevate your Career at Concentrix CDO | Tech Support Specialist | Earn 30K Salary Monthly

₱25,000 - 30,000 per month

1 Year or Less
High School Graduates are Welcome
With Business Certificates
Established in 1983
10,000+ Employees
Block 2 Lot 3 Trade Street, Pueblo de Oro IT Park, Agusan, Cagayan de Oro City, Misamis Oriental
Total vacancies for this job title: Over 100
Posted On: November 24, 2022
Job ID: 417447

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WHO WE ARE

 

Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff. We aim to provide exceptional service to customers and extend career success to employees. #JoinCNXC #DifferentTogether

 

GET TO KNOW THE DREAM JOB

 

A Technical Support Representative is in charge of providing exceptional IT support to the clients of the biggest global brands.

 

WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A TECHNICAL SUPPORT REPRESENTATIVE

  • Answering incoming calls from customers

  • Sorting out customers’ inquiries or requests

  • Ensuring that customers’ requests are managed in an appropriate and timely manner

  • Developing, organizing, and maintaining accurate files

  • Maximizing different Concentrix and client-based tools and applications for customer management and servicing

  • Delivering a high caliber of service in a friendly, confident, and informed manner

YOU ARE A PERFECT FIT FOR THE POSITION IF YOU:

  • Are a High School or Senior High School graduate

  • Have at least six (6) months BPO experience

  • Have good English communication skills

  • Have excellent customer service, problem-solving, and multitasking skills

  • Have superb computer skills

  • Are willing to work in shifting schedule

HAVE A GLIMPSE OF WHAT AWAITS YOU!

  • Paid training

  • Competitive salary plus allowances

  • Monthly performance incentives

  • Leave Credits

  • Insurance Coverage

  • HMO

  • Career development and advancement opportunities

What are you waiting for? #JoinCNXC now and let’s be #YourBestAnywhere!

 

In line with the new IATF guidelines, all Concentrix employees working on-site are required to be fully vaccinated effective December 1. With this, we strongly encourage all applicants to take advantage of their local government unit's vaccination program as soon as they can. More details on this will be discussed by your recruiter during the recruitment process. Please know that your vaccination status will not in any way impact your job application here at Concentrix.