LNP Junior Analyst

1 Year or Less
Established in 2015
11-50 Employees
Lacson Street Corner North Capitol Road, Bgy. 7 (Pob.), Bacolod City, Negros Occidental
Total vacancies for this job title: 1
Posted On: November 23, 2022
Job ID: 417297

Details

LNP JUNIOR ANALYST

 

Job Purpose

 

Local Number Portability (LNP), also known as number portability and number porting, enables end users to keep their telephone number when switching from one telecommunications service provider to another.

 

The LNP team are tasked to create and manage port orders. The LNP team must ensure that orders are within acceptable timeframes and assist customers to any porting related inquiries.

 

Duties and Responsibilities

• Order processing

• Monitoring and updating of active orders

• Perform data validation and entry as required

• Communication with customers and carrier personnel

• Processing of outbound CNAM and Directory Listing requests

• Perform various task in provisioning of numbers

• Other assigned duties

 

Qualifications

• Bachelor's degree graduate, preferably ECE or IT courses

• Customer-service oriented with excellent verbal and written communication skills

• Ability to interact with customers and team members professionally

• Ability to handle pressure and demands from multiple clients and competing priorities

• Capable of managing time sensitive situations

• Accurate and efficient in data processing

• With good analytical and problem-solving skills

• Excellent organizational skills, result-oriented and self-motivated

• Ability to prioritize work in a multi-tasked environment

• Full time graveyard shift

• Call Center experience is an advantage

 

Job Competencies

• Self-management

• Customer focus

• Communication skills

• Strong analytic skills

• High attention to details

• Job Type - Full-time

• Schedule - 9-hour graveyard shift

How to Apply


Send your resume and application letter to hr-bcd@skyswitch.com

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