Pioneer Account | 50% Voice 50% Non-Voice | CSR

₱20,000 - 22,000 per month

No Experience
With Business Certificates
Established in 2002
10,000+ Employees
7/F SM BF, Sucat, BF Homes, Parañaque, Metro Manila
Total vacancies for this job title: Over 20
Posted On: November 22, 2022
Job ID: 415226

Details

PIONEER BLENDED ACCOUNT!

50% VOICE 50% NON VOICE

 

Primary Duties: Inbound customer service, phone, ticket, chat support. Answer questions about invoice and payment statuses, account changes, web portal help, invoice and NOA (notice of assignment / appointment) verifications from factors, etc.

 

Skills Requirements:

• Professional client service and Microsoft Office skills to effectively process client requests

• Ability to multi-task and stay focused at high levels of productivity

• Ability to provide excellent client service while meeting funding deadlines

• Demonstrates commitment to problem solving and resolution

• Must be able to multi-task in a high volume in an operation center

• Ability to perform under deadline pressure

• Ability to analyze issues independently

• Excellent verbal and written communication skills

• Ability to understand and follow written and verbal instructions and directions given by manager

• Excellent phone etiquette

 

QUALIFICATIONS:

  • If Without Call Center Experience / NO EXPERIENCE REQUIRED

    • Candidate must be at least 2 years college undergraduate (without back subjects) in any field

  • If With Call Center Experience:

    • At least high school graduate with 6 months call center experience

  • Applicants must be willing to work in Parañaque

  • Full-Time position(s) available

  • Must be willing to work in shifting schedule, weekends and holidays

  • Must have average to good communication skills both written and verbal

How to Apply


Recruitment Center:

7/F SM City BF Paranaque, Sucat Road cor. President’s Avenue, Sucat, Paranaque City

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