Customer Service Customer - Telco Account (Cubao)

1 Year or Less
With Business Certificates
Established in 2002
10,000+ Employees
Lower Ground Floor, Cyberpark Tower 2, General Araneta Avenue, Socorro, Quezon City, Metro Manila
Total vacancies for this job title: Over 1,000
Posted On: November 22, 2022
Job ID: 414523

Details

CUSTOMER SERVICE CUSTOMER - TELCO ACCOUNT (CUBAO)

 

Job Highlights

  • Extensive HMO coverage for you and your dependents

  • 30 Service Incentive Leaves (Paid Time Off)

  • Above Industry Package

Job Description:

  • Handles Bill Inquiry (first bill explanation, prorated charges, one-time payment, expires promotions etc.)

  • Probe and discover the needs of the customer and recommend the appropriate service using features and benefits

  • Meet sales quota and service objectives in a fast paced call center environment

  • Negotiate and properly handle objections with customers

  • Provide customers with positive service experience

  • Adhere to IBEX Global Philippines’ company policies and work standards

Qualifications:

  • K12 Graduate | completed at least two years in college with no back subjects

  • Must have 1 year solid BPO experience

  • Must be willing to work on site and shifting schedule

Skills:

  • English language proficiency

  • Excellent comprehension skills

  • Exceptional probing skills

  • Good sales skills

  • Above average computer navigation and multi-tasking skills

How to Apply


Recruitment hub:

  • We accept walk-in applicants!

  • Lower Ground Floor, Cyberpark Tower 2, General Araneta Avenue, Cubao, Quezon City from 9AM – 9PM during weekdays.

or