Technical Support Representative

1 Year or Less
High School Graduates are Welcome
With Business Certificates
Established in 2003
201-500 Employees
IT Park, Lahug, Cebu City, Cebu
Total vacancies for this job title: Over 20
Posted On: September 21, 2022
Job ID: 413339


We power the people who power the Internet.


Like tech, entrepreneurship, and working on a multinational team? You’ll feel at home at IONOS.


Who we are


With over 8 million customer contracts, IONOS is one of the world’s leading web hosting and cloud providers. Our products help businesses establish their web presence, grow their online reach, and scale their IT and cloud operations. IONOS carries a wide range of product portfolios ranging from domains and classic websites to full featured cloud servers and online marketing tools. IONOS Philippines, located in one of the premier business hubs in Metro Cebu is a captive site and has been in operations for 15 years, employing over 400 employees.


Who we’re looking for


Enthusiastic people with a passion for troubleshooting, support, technology, and sales – who wants to help creators, local businesses, organizations find more success online.


Technical Support Representatives



  • At least 2nd year College Level or Graduate of any 2-year course.

  • At least 6 months sales/customer service experience is an advantage.

  • Knowledge in Website Development, Webhosting and Wordpress

  • Content Management System is an advantage.

  • Basic email knowledge and troubleshooting is an advantage.

  • Excellent English Communication Skills

  • Ability to remain calm and professional in all circumstances.

  • Highly Motivated and Target Driven.

  • Willing to work on shifting schedules.

  • Solutions-oriented

Job and Company Highlights

  • Competitive salary + bonuses + unlimited commission.

  • Generous paid time off.

  • Healthcare and Life Insurance Coverages on day 1

  • Above industry standard company and statutory benefits

  • Monthly and Quarterly Engagement Activities

  • Work-Life Balance.

  • Training and Development