Technical Support Representative | Telco Account | Pasig

No Experience
With Business Certificates
Established in 2002
10,000+ Employees
3/F Silver City, Frontera Verde, Ugong, Pasig, Metro Manila
Total vacancies for this job title: Over 10
Posted On: September 29, 2022
Job ID: 412997

Details

IBEX Silver City (Pasig) is offering php 20,000 starter bonus for September hires! What are you waiting for? Apply now!

 

What awaits you at ibex?

  • Extensive HMO coverage for you and your dependents

  • Non-Taxable Allowance on top of your Basic Salary

  • Excellent Program Incentives based on performance

  • Group Life Insurance

  • 30 Service Incentive Leaves (Paid Time Off) 

JOB DESCRIPTION

  • Utilize client base tools to provide accurate and consistent, responses to customer inquiries

  • Suggestively sell Client products and/or services.

  • Follow-up and escalate resolution actions related to unresolved issues

  • Troubleshoot and resolve email setup issues

  • Utilize chat services using proprietary software to detect, troubleshoot, and correct issues

  • Troubleshoot, detect and correct configuration errors

  • Additional assigned duties and tasks may be required as needed

QUALIFICATION

  • At least 2nd year college undergraduate for inexperienced candidates

  • If not, at least high school graduate with minimum of 6 months call center experience

  • Excellent communication skills

  • Call center experience is an advantage

  • With Technical Account background is an advantage

Recruitment Center:

  • 3/F Silver City, Frontera Verde, Pasig City

*Terms and conditions apply for PHP 20,000 starter bonus

 

*Promo Period of hires who will start on September 25 and October 2, 2022