VA and Support Agent - Hybrid WFH/Office - 18k +2k allowances + HMO
1 Year or Less
Open to Work From Home
With Business Certificates
Established in 2018
Unit 603 JESA I.T. Center, 90 Gen. Maxilom Avenue, Cogon Ramos, Cebu City, Cebu
Total vacancies for this job title: 1
Posted On: September 22, 2022
Job ID: 412959
VIRTUAL ASSISTANT/SUPPORT AGENT JOB DESCRIPTION
Pay Rate: PHP 18,000 base pay during training and probation
Rice and WFH/Travel allowance totaling PHP2,000.
Hybrid Work: This position is a hybrid work arrangement with 2 days from the office and 3 days working from home.
Process Ninjas is looking for self-motivated team members who are skilled in writing and communication to assist with a few company initiatives: customer support, lead generation, and content curation. Details for each task are listed below:
Primary responsibilities will be to provide support for an inbound account-based marketing agency focused on HubsSpot and Whatsapp.
Perform administrative tasks as requested by the client.
Assist with lead generation for influencers and brands for a luxury marketing platform.
Curate content from Instagram that will be placed on client marketplaces.
Successful candidates who join our team should be able to speak and write in a clear and concise manner. Excellent English writing and speaking skills and the ability to deliver a high level of customer satisfaction are a must.
All written and spoken communication in English requires a high level of professionalism
Observe current practices and provide improvements to processes
Flexibility in scheduling - daytime or nighttime shifts
Willingness to move to new projects and adapt to changing workflows
Ability to do secondary tasks for Process Ninjas that are not related to the main project
Lead generation, moderation, QA, etc.
Excellent English reading, writing, and speaking skills
Good computer skills
Experience in ticket support customer services projects preferred
Excellent interpersonal skills
Capable of working with teammates or independently
Attention to detail and desire to learn
Work From Home Requirements - We provide the option to work from home for three days per week as long as our team members have:
Personal computer or laptop with a webcam.
A second monitor is required.
Minimum 20mbps high-speed internet.
Attendance and performance metrics must be maintained to qualify for WFH benefit.
Overnight Shift: At this time, the work is performed at night in the Philippines.
We value each other - we believe in people, everyone has strength.
We focus on quality - the caliber of our service is our brand.
We adapt to change - we are always open to trying new things.
We are proactive - when sharing challenges, we’re ready with solutions.
We are responsive - we make every effort to ensure speedy communication.
We collaborate - our growth comes from sharing ideas freely and creatively.
We foster growth - our clients, our colleagues, and our partners benefit from us.
How to Apply
Candidates should submit three items to email@example.com:
Computer specifications and internet speed screenshot.