Urgent Hiring for CSR (Voice) | At least 1 year BPO experience | Join us and earn up to 25k!

1 Year or Less
Established in 2019
501-1000 Employees
8th flr. Skyrise Alpha, Samar Loop, Cebu Business Park, Luz, Cebu City, Cebu
Total vacancies for this job title: Over 100
Posted On: September 30, 2022
Job ID: 411006

Details

Are you looking for a promising career with a global call center organization? This work setup will be on-site, so you must be willing to work at our office located in 8th Floor, Cebu Business Park - Skyrise Alpha Building.

 

Be part of Continuum Global Solutions!

Join us and earn up to PHP 25,000!

 

Qualifications:

  • We accept high school graduates

  • Must have at least 1 year BPO experience

  • Experience in a Telco account is preferred, but not required

  • Should have excellent English communications skills

  • Must be willing to work on a graveyard shift, holidays, and weekends

  • Willing to work on-site

  • Must be fully vaccinated

  • Stable internet connection

  • Must have at least 20 mbps, Postpaid internet connection

  • Currently residing within Metro Cebu

Responsibilities:

  • Responds to inquiries from customers, using standard scripts and procedures

  • Gathers information, researches concerns, and provides resolution

  • Informs customers about available services and assesses customer needs

  • Prepares standard reports to track workload, response time, and quality of input

  • Position new products to all customers

Perks:

  • Competitive compensation package plus performance-based incentive

  • Life insurance and Health Insurance (HMO) from day 1 of training

  • 5 Days paid Emergency Leave

  • 12 Days paid Vacation Leave (convertible to cash)

  • 12 Days paid Sick Leave (convertible to cash)

  • Night differential 

  • Work-Life Balance