Urgent Hiring for CSR (Voice) | At least 1 year BPO experience | Join us and earn up to 25k!
1 Year or Less
Established in 2019
8th flr. Skyrise Alpha, Samar Loop, Cebu Business Park, Luz, Cebu City, Cebu
Total vacancies for this job title: Over 100
Posted On: September 30, 2022
Job ID: 411006
Are you looking for a promising career with a global call center organization? This work setup will be on-site, so you must be willing to work at our office located in 8th Floor, Cebu Business Park - Skyrise Alpha Building.
Be part of Continuum Global Solutions!
Join us and earn up to PHP 25,000!
We accept high school graduates
Must have at least 1 year BPO experience
Experience in a Telco account is preferred, but not required
Should have excellent English communications skills
Must be willing to work on a graveyard shift, holidays, and weekends
Willing to work on-site
Must be fully vaccinated
Stable internet connection
Must have at least 20 mbps, Postpaid internet connection
Currently residing within Metro Cebu
Responds to inquiries from customers, using standard scripts and procedures
Gathers information, researches concerns, and provides resolution
Informs customers about available services and assesses customer needs
Prepares standard reports to track workload, response time, and quality of input
Position new products to all customers
Competitive compensation package plus performance-based incentive
Life insurance and Health Insurance (HMO) from day 1 of training
5 Days paid Emergency Leave
12 Days paid Vacation Leave (convertible to cash)
12 Days paid Sick Leave (convertible to cash)