Customer Service Specialist

₱18,000 - 30,000 per month

2 to 4 Years
High School Graduates are Welcome
With Business Certificates
Established in 2017
1001-5000 Employees
Agdao Proper, Davao City, Davao del Sur
Total vacancies for this job title: Over 10
Posted On: October 7, 2022
Job ID: 410287

Details

CUSTOMER SERVICE SPECIALIST

 

Qualifications

 

Soft Skills:

  • Good oral and written business English communication skills with emphasis on comprehension, fluency and sentence construction.

  • Excellent multi tasking ability and research skills.

  • Good customer service orientation.

  • Ability to set expectations, deliver and mediate information in a positive way.

  • Good attention to details and meticulous attitude.

  • Good time management skills.

  • Critical thinking and decision-processing skills.

  • Ability to work in a routinary environment, strong self-discipline, work ethic and resilience.

  • Must be Flexible to work on-site

Technical Skill & ISP Requirements:

  • Typing speed of at least 35 WPM.

  • Effective business writing skills.

  • Experience in using multiple web tools is a must.

  • Good internet and computer navigation skills.

Experience, Education, Age:

  • Preferably with 1 year customer experience in a financial technology account.

  • Customer service experience or call center experience in remittance companies and delivery service business industries is also a plus.

  • Multi channel and omni channel experience is also an advantage (voice and non voice experience).

  • Completed Senior High School or it’s equivalent (2nd year college).

  • College degree preferred but not required.

  • Legal age of employment; at least 18 years old.