Virtual Assistants (Dayshift – Office-based) 10K Sign-On

VA PLATINUM PTY LTD

Is currently looking for:

VIRTUAL ASSISTANTS (DAYSHIFT-OFFICE-BASED) 10K SIGN-ON

About the Role:

We are hiring office-based Virtual Assistants to provide administrative/client services support Australian clients and their business. All activities other than direct client sales should be handled by this role. This will involve general administrative duties such as handling telephone enquiries, managing databases, managing files to ensure compliance.

Tenured (3 years’ experience) employees from the Banking/Finance, KPO, BPO, Outsourcing & Shared Services companies open to being trained in the VA Industry are welcome to apply!

What's in it for you?

• Dayshift schedule with weekends off

• HMO Day 1 + 3 dependents. for free

• Competitive Package and benefits

• 2-week Christmas Break and Annual Leave

• Full-time position with Gov't. Benefits (SSS, Philhealth, etc.)

Non-negotiable Requirements:

• Stable Internet Connection (at least 10 Mbps)

• Laptop or PC w/ Webcam (Online Recruitment Process)

• Cebu residents only. Willing to work in IT Park.

Ideal Candidate:

• MUST have at least 3 years’ experience in any of the following roles: Banking/ Finance/ Admin / Virtual Assistant / Executive Assistant / Employee in a BPO, KPO or Shared Service company (Analyst, C/TSR, SME, Finance, Operations Support etc.).

• Must have completed at least 2 years in any undergrad degree

• MUST have excellent written and verbal English

• MUST have at least Intermediate Microsoft Office skills (skills in other software or CRMs will be in advantage)

• Tech savvy with good customer service skills

• Excellent communication and interpersonal skills

• Excellent Analytical & Problem-solving skills

• High attention to detail

• Strong organisational and multitasking skills

• Excellent Time management skills

• Good Decision-making skills

• Flexibility and can-do attitude

• Ability to work autonomously and is a team player

Tasks and Responsibilities:

• Manage incoming emails, mails, faxes & message bank.

• Sales support, (e.g. Assist with client appointment booking, research into client recommendations, quoting, processing, filing and preparing client documents).

• Liaising with fund managers, administrators and life companies/banks regarding client affairs.

• Client service, (e.g. attend to client query and request).

• Maintenance of client databases and creation of files.

• Assist with management reporting on a monthly basis or as required.

• Processing applications, renewals or changes to existing client records.

• Ensuring regulatory compliance.

• Developing and maintaining professional relationships with new and existing clients.

• Contribute to the growth of the business by suggesting system/process improvement.

About VA Platinum:

We are not your average Virtual Assistant provider in the Philippines. Everything we do focuses on being extraordinary. From our superstar staff to our business coaching services, our culture, and impressive systems. Visit our website at www.vaplatinum.com.au.

Other Cebu-Based Career Opportunities:

• Financial Planning VAs

• Mortgage Broking Vas

• Finance Specialists (Accounts Payable)

• HR Specialists / Officers

• Executive Assistants

• Digital Marketing Specialists

• Team Leaders Mortgage Parabrokers (anywhere in the PH)

Visit our Careers Page to know more! https://vaplatinum.com.au/careers/