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Process Trainers

2 to 4 Years
With Business Certificates
Established in 1945
10,000+ Employees
Cebu Business Park, Mabolo, Cebu City, Cebu
Total vacancies for this job title: 10
Posted On: August 5, 2022
Job ID: 409150

Details

PROCESS TRAINERS

 

Job Description:

  • Develop and deliver training modules under specified timelines

  • Manage training class and interdepartmental communication and coordination

  • Understand the process training for one or more verticals

  • Manage databases – batch list, scores of agents, etc.

  • Assess performance of trainees and check tests

  • Interact with clients

  • Document training modules, etc.

  • Mentor trainees effectively

  • Keep oneself and ensures one’s team is updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems

  • Ensure that all company information which includes customer information are kept confidential and secured

Qualifications:

  • Graduate with at least 3 years of total work experience; 2 years of which is relevant training experience

Mandatory Skills:

  • Excellent communication skills (both spoken and written)

  • Hands-on experience in training, preferred

  • Proficient with MS Office (Word, Excel, Powerpoint)

  • Basic and operational knowledge on internet

  • Good knowledge of hardware, software and networking issues and troubleshooting mechanisms

  • Excellent knowledge of timeline

  • Good analytical and problem solving skills

  • Good time management and multi-tasking skills

How to Apply


Send your resume and application letter to Recruitment Hub of Cebu IT Tower 1 Cebu Ayala Business Park, Cebu City

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