Who Are We?

Xilium is a growing multi-city company with offices in 4 locations that incorporate the best ideas in work culture, adapted to the Philippines. We create solutions for the US healthcare market, leveraging the natural customer service and healthcare culture that exists here. We are investing heavily in education and will bring an innovative take on the modern era. We’ve pioneered virtual work within all the companies’ systems and departments.

Xilium has a high-performing team that nurtures creativity and teaches productivity. It maintains a collegial, hard-working team that prepares you for success in work and in life. We strive to provide a supportive work environment in service of our employees' career goals. We bring people from different backgrounds and levels of experience and allow their merits to drive advancements.

We want people in roles that they desire and where they thrive. If this sounds like you, then we want to hear from you! We are expanding and will be recruiting in many provinces. Look for us online and consider a career.

Job Description

As the IT Specialist, you offer necessary IT support to both our employees and our US clients. You install and configure hardware, software, and networks according to needs while responding to service issues. As the dedicated IT specialist for your designated site, you ensure that all systems are running smoothly and collaborate with stakeholders and clients to support operations and our service delivery.

You also promote digital security and compliance for all staff and systems across the site. You need to proactively research and stay updated on latest developments on tools or systems that the company and clients use.

Responsibilities

Oversee the IT infrastructure (hardware, software, and networks) across the site
Respond and resolve service issues and requests with staff, internal stakeholders, and clients
Support IT operations for your designated site and across the organization
Stay updated on the latest developments and tools that the company and clients use
Maintain the security of our systems and infrastructure

Qualities

Capable in English communication (both written and spoken) for clients
Excellent virtual collaboration skills and can work remotely
Detail-oriented and able to diagnose problems
Analytical and able to problem-solve
Independent

Qualifications

Bachelor’s Degree in Information Technology, Computer Science, or equivalent
At least 2 years experience in IT operations, preferably in a supervisory role

CEBU

IT Specialist (Cebu)

₱18,000 - 22,000 per month

Managerial / Supervisory

Established in 2011

Guadalupe, Cebu City, Cebu

Total vacancies for this job title: 1

Posted On: July 21, 2022

Job ID: 409004

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