Massive Hiring Customer Service Reps! Fresh Graduates are welcome to apply!! *LC

CUSTOMER SERVICE REPRESENTATIVE

Qualifications

• College graduate with no BPO Experience

• For Undergrads and HS grads, at least completed 2 years in college with no back subjects and with at least 6 months BPO experience

• Excellent communications skills

• Willing to work on-site

• Amendable to any given schedule

• A team player

• With or without experience

• Can work ASAP

Job Description

• Handle mileage plus reservations and queries

• Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor

• Ensure accurate documentation of customer profiles/reservations

• Handle customer complaints and provide first time resolution

• Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems

• Keep all company information which includes customer information confidential and secured

Join and enjoy the following benefits:

-Allowances

-Night Differentials

-HMO

-Leave credits

-Easy accounts

-Competitive salary

-Healthy working environment

-Free coffee

-Free water

-Accessible work locations (within cebu city)

-State of the art facilities (gym, karaoke, pantry)

-Career growth

-Amazing opportunities

-Fun activities