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Webhosting Specialist

₱18,000 per month

No Experience
With Business Certificates
Established in 2020
2-10 Employees
Cebu IT Park, Apas, Cebu City, Cebu
Posted On: August 11, 2022
Job ID: 408948




Is currently looking for:





-Graduates or undergraduates of IT-related courses

-Must have above average English communication skills

-Willing to do chat and email support


Job Description:
-Responds to queries via chat, email and/or messaging apps
-Asks the right questions to understand problem
-Takes ownership of customer cases and responds in a timely manner
-Ensures customer satisfaction at all times 
-Escalates issues or concerns to appropriate channels
-Processes and makes follow up on requests of customers
-Keeps self updated about product changes and updates

Work Setup:
Work Location: Cebu IT Park
Shifts: Shifting
Salary: 18k gross pay plus monthly and quarterly incentives and other benefits


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