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Training Associate

2 to 4 Years
Established in 2019
501-1000 Employees
8F Skyrise Alpha Building Cebu Business Park, Mabolo, Cebu City, Cebu
Total vacancies for this job title: 7
Posted On: August 4, 2022
Job ID: 408725

Details

TRAINING ASSOCIATE

 

OBJECTIVE

 

Works on teams responsible for designing, organizing and/or delivering training programs that meet defined business requirements for our clients.

 

ESSENTIAL FUNCTIONS

  • Deliver face-to-face and virtual classroom training, creating a positive learning environment and ensuring that all delegates receive appropriate motivation, direction, coaching and

  • feedback to achieve the learning objectives

  • Monitors the effectiveness of training using individual or group performance results

  • Contributes to new training design and existing program enhancements

  • Assists in the development and creation of lesson plans and training aids

  • Collaborates with client teams to determine needs for future training

  • Research and keep up with external training trends. Suggest ways to incorporate into current and future training assets

  • Acts as a mentor to less experienced team members

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelors Degree

  • 2+ years of training experience

COMPETENCIES

  • Instructor-Led Training

  • Leadership Development

  • Program Evaluation

  • Technical Training

  • Training Delivery

  • Training Management

  • Training Needs Analysis

  • Training Program Administration

  • Training Environment Set-Up

  • Design Training Materials

  • Presentation Software Training & eLearning Software

  • Excellent oral and written communication

  • Ability to work with moderate supervision

WORK ENVIRONMENT


This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

 

PHYSICAL DEMANDS


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

 

OTHER DUTIES


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

 

About Continuum Global Solutions, LLC


Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com.

 

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

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