German Language Support

MERCEDES-BENZ GROUP SERVICES PHILS., INC.

Is currently looking for:

GERMAN LANGUAGE SUPPORT

Responsibilities:

• Create and maintain master data elements in support of global Business Units focusing on vendor information. Ensure master data integrity in key systems, as well as, maintaining the processes to support the data quality.

• Exercises judgment within defined procedures to perform day-to-day decisions for the overall landscape for master data objects and the application of business rules.

• Provide support and guidance to all Master Data Users related to structure, change requests, business process, and system impacts

• Lead training efforts for new processes and tools

• Lead testing efforts for new processes and tools

• Support Supplier Database process enhancements Ensure that proper governance is applied

• Support non-language coworkers facing German language-based issues.

• Creation of new vendors based on requests from supported global business units and purchasing departments

• Ensure all required data for creation is provided as well as verification of data integrity of the supplied attachments

• Ensure internal vendor master data governance rules are applied, by analyzing and interpreting available attachments

• Support non Language colleagues with vendor creation inquiries regarding provided data or attachments, create standard text for direct communications

• Maintain Vendor Data by processing change requests from supported global business units, purchasing departments, or direct requests from Vendors.

• Ensure all required data for change is provided as well as verification of data integrity of the supplied attachments

• Ensure internal vendor master data governance rules are applied, by analyzing and interpreting available attachments.

• Support non Language colleagues with vendor change inquiries regarding provided data or attachments, create standard text for direct communications

• Reply to all inquiries sent to VDM Pool ID.

• Initialize direct change requests from vendors in the Supplier Database Mgt. Tool and confirm to the vendor that the requested action is being processed.

• Create replies/inquiries/ data requests for non-language colleagues arising from special circumstances which cannot be addressed by the standard text database.

• Support non-German speaking staff with interpretation, standard text creation, direct communications, or any other language or cultural based issues.

• Provide general solutions ideas to questions asked by team members

• Contact partner and responsible for day-to-day problem solving and escalation.

• Identify and communicate to responsible parties necessary process updates.

• Participate in process documentation and participate in knowledge exchange according to set standards.

Qualifications:

• German Language capabilities (B2 Passer -NATIVE Level required)

• From B2 to C1 level must provide certification of proficiency

• Degree in business administration or similar degree.

• Knowledge of the entire accounting process and the interdependencies with other accounting processes

• Basic level and some experience in Excel (Knowledge, experience, and application)

• Basic level and some experience in Office Tools (Knowledge, experience, and application of MS Office tools, other project tools, Visio)

• Knowledge of web-based tools.

• Basic knowledge of accounting systems (SAP)

• Good English communication skills (written and verbal)

• Theoretical knowledge in customer orientation (Ability to meet customer demands without bringing the company into a disadvantage)

• Ability for learning accounting tasks

• Ability for teamwork and communication skills with colleagues and supervisors.

• Communication skills for operational purposes (other SSC areas and the MPCs)

• Quality-minded professional and high self-demanding approach for daily work tasks fulfillment

• At least 2 years of experience is required for the Analyst accountant position