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2 to 4 Years
High School Graduates are Welcome
With Business Certificates
Established in 2017
8th Floor Gagfa Building, Mabolo, Cebu City, Cebu
Total vacancies for this job title: 2
Posted On: August 3, 2022
Job ID: 408250
Plans, conducts, coordinates and implements a comprehensive training program. Training components will be geared towards new hires and existing staff and individuals who seek one on one assistance
Prepares new hires and existing agents by conducting orientation to consultation and service processes developing individuals coaching plans, providing resources and assistance, scheduling orientation and ongoing training
Evaluate employee performance to gauge where skills are lacking.
Create training programs to address skill gaps in employees.
Prepare learning materials for programs.
Develop onboarding programs for new employees and develop individual results by maintaining policy and procedure resources
Conduct surveys to gauge the effectiveness of programs.
Research new teaching methods.
Attend education conferences.
Applicant must have a Trainer experience in a BPO Company
Must be willing to work IN OFFICE
Must be willing to work graveyard shift