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Urgently Hiring for Chat Support Agents | Join us and earn 21,000 + incentives! Start ASAP

1 Year or Less
Established in 2019
501-1000 Employees
8th flr. Skyrise Alpha, Samar Loop, Cebu Business Park, Luz, Cebu City, Cebu
Total vacancies for this job title: Over 100
Posted On: August 8, 2022
Job ID: 408175

Details

Are you looking for a promising career with a global call center organization? Jumpstart your career with Continuum Global Solutions!

 

Join us and earn 21,000 plus incentives!

 

This position will be in a work on-site setup, so you must be willing to work at our office located in 8th Floor Skyrise Alpha Building, Cebu Business Park (Ayala area).

 

Qualifications:

  • We accept high school graduates

  • at least 6 months BPO Experience is needed (non-negotiable)

  • Experience in a Telco account is a plus

  • Should have excellent English communications skills

  • Must be willing to work on a graveyard shift, holidays, and weekends

  • Willing to work on-site

  • Stable internet connection

  • At least 15-20 mbps Postpaid, Wired connection

  • Currently residing within Metro Cebu

     

    Responsibilities:

  • Responds to inquiries from customers, using standard scripts and procedures

  • Gathers information, researches concerns, and provides resolution

  • Informs customers about available services and assesses customer needs

  • Prepares standard reports to track workload, response time, and quality of input

  • Position new products to all customers

Perks:

  • Competitive compensation package plus performance-based incentive

  • Life and Health Insurance (HMO) from day 1 of training

  • 5 Days paid Emergency Leave

  • 12 Days paid Vacation Leaves (convertible to cash)

  • 12 Days paid Sick Leaves (convertible to cash)

  • Night differential pay

  • Work-Life Balance

     

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