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Field Technician

No Experience
With Business Certificates
Established in 2005
201-500 Employees
Optimum One Building, Kapayas S. Osmena St. YLA, Basak, Lapu-Lapu City, Cebu
Total vacancies for this job title: 2
Posted On: August 11, 2022
Job ID: 407977

Details

NEEDINK SALES & SERVICES INC.

 

Is currently looking for:

 

FIELD TECHNICIAN - CEBU BRANCH

 

Job details

 

Pay:

  • Daily Minimum Rate                

Job Type:

  • Full-time

  • Permanent

Number of openings for this position:

  • 2

Schedule

  • 8-hour shift

Benefits:

  • Paid training

  • Promotion to a permanent employee

  • Company events

  • Health insurance

  • Company Christmas gift

Job description

 

Job Summary:

 

In-house and field support technician, check and repair all kinds of printers.

 

Job Details:

  • Check and repair all kinds of printers onsite / incite

  • Install and demo all printer functions and features

  • Report to technical coordinator 1 for an update on support

  • Provide excellent customer service, answering the question and handling complaints from the client

  • Gathers all printer and toner information and inputs it to TSMS as a service report

  • See to it that the user is satisfied with the printer performance before leaving the customer’s premises

  • If printer or toner is defective while onsite, pull out unit and turn over the item to technical coordinator 2

  • If the toner is defective, the technician will call RND for an assessment

  • Before replacing printer parts, the technician will call their immediate superior for assessment

Job Requirements:

  • Graduate of computer science, information technology, or equivalent

  • With or without experience 

  • Knowledgeable in computer and printer troubleshooting

  • Good communication skills

  • Problem-solving and analytical skills

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