Front Office Clerk

Mandarin Plaza Hotel, a Business Hotel, offering impeccable service and all the essential amenities to invigorate travelers is looking for a Front Office Clerk to joins its growing family.

The Front Office Clerk will be in charge of the following Front Office activities:

• Accommodating guests by assigning rooms and sending out room keys.

• Maintaining the records of the rooms occupied and guests’ accounts.

• Making and verifying reservations.

• Attending to phone calls from guests with regards to availability of rooms.

• Maintaining records of available rooms and accounts of guests.

• Coordinates with housekeeping and maintenance to ensure exceptional guest experience.

• Coordinate with Security department in investigation of lost properties when applicable.

Qualifications:

• Above-average communication skills,

• Has an Associate or Bachelor’s degree in Hotel and Restaurant Management or any related course

• Knowledge of basic computer operations.

• Basic mathematical skills.

• Related work experience is not needed but is an advantage.