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Customer Service Representative | Financial Account

₱16,000 - 20,000 per month

No Experience
Open to Work From Home
With Business Certificates
Established in 2017
1001-5000 Employees
15th - 18th Floor, Ayala Center Cebu Tower, Bohol Street, Cebu Business Park, Luz, Cebu City, Cebu
Posted On: August 6, 2022
Job ID: 407616

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Details

Be part of #1 Great Place to Work Company in the Philippines 

 • Competitive Salary Package

 • To Start ASAP

 

Competitive Salary and Good Benefits Package await for Qualified applicants!!! 

 

CUSTOMER SERVICE REPRESENTATIVE | FINANCIAL ACCOUNT

 

Basic Qualifications: 

  • Candidate must have Good English Communications skills both in verbal and written.

  • Must have completed at least 2 years in college (with no back subject/s; technically incoming 3rd year); or a graduate of 2-year Associate degree.

  • Must be amenable to work on a hybrid setup - combined WFH and onsite, willing to work on shifting and graveyard schedule, work on holidays and weekends.

  • Must have at least 25MBPS wired-plan internet connection for own utilization – meaning not shared during working hours.

  • Must have an available phone either Android or IOS with OS version 8 and above.

  • Must be residing within Cebu province (non-island; can only be reached through land transportation)

  • Open to candidates without BPO experience

Duties and Responsibilities:

  • Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s);

  • Resolve credit inquiries on new accounts;

  • Make use of problem-solving/decision-making skills to achieve the highest level of customer satisfaction;

  • Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing;

  • Comply with over-all call quality standards;

  • Adhere to Schedule and Time on System, follow Company Rules and Policies, especially on Time and Attendance.

How to Apply


Send your resume and application letter to DiademHesed.Billonid@syf.com with subject line: CUSTOMER SERVICE REPRESENTATIVE.

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