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Customer Service Representative | Financial Account
₱16,000 - 20,000 per month
Open to Work From Home
With Business Certificates
Established in 2017
15th - 18th Floor, Ayala Center Cebu Tower, Bohol Street, Cebu Business Park, Luz, Cebu City, Cebu
Posted On: August 6, 2022
Job ID: 407616
Be part of #1 Great Place to Work Company in the Philippines
• Competitive Salary Package
• To Start ASAP
Competitive Salary and Good Benefits Package await for Qualified applicants!!!
CUSTOMER SERVICE REPRESENTATIVE | FINANCIAL ACCOUNT
Candidate must have Good English Communications skills both in verbal and written.
Must have completed at least 2 years in college (with no back subject/s; technically incoming 3rd year); or a graduate of 2-year Associate degree.
Must be amenable to work on a hybrid setup - combined WFH and onsite, willing to work on shifting and graveyard schedule, work on holidays and weekends.
Must have at least 25MBPS wired-plan internet connection for own utilization – meaning not shared during working hours.
Must have an available phone either Android or IOS with OS version 8 and above.
Must be residing within Cebu province (non-island; can only be reached through land transportation)
Open to candidates without BPO experience
Duties and Responsibilities:
Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s);
Resolve credit inquiries on new accounts;
Make use of problem-solving/decision-making skills to achieve the highest level of customer satisfaction;
Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing;
Comply with over-all call quality standards;
Adhere to Schedule and Time on System, follow Company Rules and Policies, especially on Time and Attendance.
How to Apply
Send your resume and application letter to DiademHesed.Billonid@syf.com with subject line: CUSTOMER SERVICE REPRESENTATIVE.