MULTI-UNIT MANAGER

We are seeking for a well seasoned and passionate person to be responsible for managing all F&B operations of SSP Cebu Branch. The incumbent reports to the General Manger and would need to oversee and ensure operational excellence in terms of customer experience and bottom line performance. The responsibilities would include the ability to forecast and plan ahead on overall areas not limited to labour, marketing and promotion as well as food cost management. Natural interest to mentor and develop people would be a core competency of this incumbent.

Requirements

Bachelor Degree Level
Good track records in managing personnel and meeting of financial targets
Minimum 5 years’ experience in similar capacity managing mini mum of 8 stores.
Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Ability to problem solve effectively
Mastery in delegating multiple tasks
Communication and leadership skills
Up to date with food and beverages trends and best practices

Responsibilities

Manage all restaurants and cafes day-to-day operations within budgeted guidelines and to the highest standards
Preserve excellent levels of internal and external customer service
Responsible for menus, purchase goods and continuously conduct necessary change/ improvement
Identify customers needs and respond proactively to all of their concerns
Lead F&B team by attracting, recruiting, training and appraising talented personnel
Ensures induction processes are in place to ensure all new Team Members receive proper induction and follow up reviews
Establish targets, KPI’s, schedules, policies and procedures
Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
Comply with all statutory labour and health & safety regulations
Monitors sales performance and average spends and coaches team members to improve sales & service skills (e.g. Up selling, Add on Sales)
Management reporting on Sales, COGS and Labour.
Attend a financial review with the Operations Manager or Chief Finance Officer
Period forecasting – Use Perfect Site tools to forecast in line with current targets
Manage the gross profit gap between theoretical and actual
Understands fully and implements all brand standards (e.g. Critical standards/product knowledge/planograms and display principles etc)
Reviews the accurate implementation of production planning to drive down waste costs (where applicable)
Understands measures and drives for excellence in all brand audits internal and external (e.g. CCA)
Supports the effective implementation of all new promotions, marketing activity and product launches to time and quality standards

CEBU

Multi-Unit Manager

Top Management

SSP-Mactan Cebu Corporation

With Business Certificates

Established in 2009

Terminal 1 MCIA, Airport Road Ibo, Pusok, Lapu-Lapu City, Cebu

Total vacancies for this job title: 2

Posted On: July 14, 2022

Job ID: 407454

Applications for this jobs are now closed.