Intake Specialists for a Top US Law Firm | 30K Salary Package + 10K Monthly Bonuses!

SVC PH, Inc., an affiliate of Executive Boutique Call Center, is currently looking for Intake Specialists For a Top US Law Firm to start ASAP!

Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 13th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say “I work at Executive Boutique/Select VoiceCom and think it’s a great place to work!”. The owners and managers at EB/SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply with us today and join the growing EB/SVC family. You won’t regret it!

Checkout our Facebook page: www.facebook.com/selectvoicecomph

What to expect:

• Starting salary package of Php30,000*

• As much as Php10,000 monthly bonuses!

• Campaign-sponsored team building activities

• Fun and healthy work environment (Say Goodbye to Toxic and Stressful Accounts!)

• Work on-site setup

*inclusive of account-specific allowances

Enjoy the following benefits:​

• Medical / Dental coverage (HMO)

• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB/SVC

• Career development

• Life insurance program

• Vacation and family leave programs

• Annual salary increase based on performance

• Quarterly team outing

• Free flowing coffee and hot chocolate

• Family atmosphere

• Cozy sleeping lounge and canteen plus entertainment area

• Great offices in IT park with outdoor private terrace overlooking Cebu City

Responsibilities:​

• Help victims of injuries as you call pre-screened individuals for medical and legal interviews

• Dial assigned outbound leads and manage inbound calls

• Evaluate and analyze the client’s responses to series of questions

• Help clients complete and sign necessary documents and agreements

• Maintain healthy client relationships by professionally answering questions and concerns and by setting proper expectations

• Be passionate about the service and enjoy working in a consultative service environment

• Be results-oriented and enjoy the challenge of meeting or exceeding goals

Qualifications:​

• Must have at least 2 years of tertiary education

• Clear speaking voice

• Excellent English communication skills – both written and verbal

• Must have excellent command of the English language, with neutral or American accent

• At least 1 year of solid Outbound Sales experience

• At least 1 year of continuous Customer Service experience

• Strong customer service skills

• Strong administrative skills – Accurate typing & spelling is essential to this role.

• Energetic, fun and confident personality

• Willing to work full-time night shift

• Willing to train on-site

• Amenable to shifting schedules and work on weekends

   

  Work Schedule: Night Shift(US Time Zone)