Urgent Hiring for Training Manager
Managerial / Supervisory
With Business Certificates
Established in 1985
Mabolo, Cebu City, Cebu
Posted On: March 20, 2023
Job ID: 406688
SYKES ASIA CEBU is looking for
Earn a competitive salary and great benefits!
Meet and exceed all training goals by ensuring processes are inspected regularly
Ensure production, observation, and feedback are provided to the training team for training enhancement
Accountable for the performance of supervisors by coaching, creating, and maintaining development plans.
Completes, maintains, and processes pertinent paperwork and records
Accountable for the identification of the training needs of the team, for fulfilling those and ensuring a development plan is in place for a successor
Responsible for meeting client Service Level Agreements for training
Ensure that the team is sufficiently- staffed to provide a quality service for the team and client.
2-3 years BPO experience; 1 year related Training management experience
1-year experience in a customer facing role
With negotiation, diplomacy and people management skills
Has experience in Training program implementation
With excellent verbal and written communication skills
For more information, please visit our website at https://foundever.com/