VANILLA NETWORKS

Are you a detail-oriented salesperson with business acumen and a sincere interest in finding the best solutions for clients? Do you want to work with international clients in the software industry? If so, we would love to hear from you.

VANILLA NETWORKS is a company that strives to bring exciting jobs to people in the Philippines while bringing Filipino expertise to the world. We deliver outsourced virtual assistant and IT services to international clients. Vanilla Networks has offices in Australia, India and the Philippines and has been providing outsourced BPO & IT services in Cebu since 2007. We provide excellent opportunities for learning and career growth.

VIRTUAL ASSISTANTS | WORK FROM HOME

JOB HIGHLIGHTS:

Work from home
Great work-life balance
Some shift work is required but no weekend work
Work with an international team
Friendly work environment with supportive team
Due to COVID-19, we are working from home for the foreseeable future for the safety of our team.

JOB DESCRIPTION:

Answering customer queries by phone and online (email, chat, messenger, social media, etc);
Build strong professional relationships with end clients, establishing rapport and closing sales;
Providing general, technical, sales and/or billing support to end clients;
Taking messages;
Scheduling appointments;
Processing orders and other customer-related tasks;
Posting to Internet forums and blogs;
Performing data gathering and research tasks;
Data entry; and
Data gathering or data mining (e.g. online searches)

CANDIDATE PROFILE:

At least three years of sales experience, preferably in the BPO or IT industries
Demonstrated expertise in building customer relationships and closing sales
Ability to grasp the detail of complex client requirements
Technical proficiency including the ability to learn software packages in sufficient detail to solve basic problems and conduct product walk-throughs
Commitment to ethical business practices and sound personal integrity
Excellent written and spoken English
Affinity with western culture
Strong phone and chat support skills
Strong customer service skills
Social media management experience (optional)

CEBU

Virtual Assistants | Work From Home

2 to 4 Years

Open to Work From Home

Vanilla Networks

With Business Certificates

Established in 2007

Work From Home, Cebu

Posted On: June 29, 2022

Job ID: 406442

Applications for this jobs are now closed.