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Business Analyst

₱40,000 - 60,000 per month

5+ Years
With Business Certificates
Established in 1945
10,000+ Employees

Outside Manila : G/F Cebu IT Tower One across Ayala Center Cebu and Pag-IBIG Building, Luz, Cebu City, Cebu : Philippines

Total vacancies for this job title: 1
Posted On: June 29, 2022
Job ID: 405852

Details

WIPRO BPO PHILIPPINES LTD., INC.

 

Is currently looking for:

 

BUSINESS ANALYST

 

Product Level:

  • Understand New Age Media’s products, internal tools, and processes and leverage those to push automation and increase work efficiency

  • Using data and scientific management techniques to provide solutions to cater to various business needs

  • Prepare Excel/Power BI/Tableau reports by collecting data, analyzing and summarizing information and trends

  • Design formula-based/ macro-based reporting templates based on operational needs

  • Present Business Insights, Process Insights, Performance Insights & Market Insights to management using analytics. Actively participate in the implementation of approved insights

  • Process Analysis to Improve Throughput, Quality, Operations, and Forecasting

    • Study the As-Is processes and come up with To Be efficient processes. Mapping and Implementation

    • Predicting resource and volume forecast for different processes

  • Metrics and Scorecards preparation for various evaluations, comparisons

    • Preparing Scorecards for competing entities ( vendors, admin, processes). Preparing Dashboard and Metrics for Program Managers

    • User Response Analysis, Performance, and Quality Measurement, New Metrics Definition

  • Financial Analysis not limited to Cost Benefit, Price per Quantity, Resource, and Overhead costing for various activities

  • Project Management including Planning, coordination, Effort estimation, Reporting, and Execution

    • Coordinating the entire project by integrating with different teams

    • Driving the project and identifying parameters for next steps/enhancements

  • Leveraging multiple teams/products for data enhancement

  • Leading and assisting in special Pilot Projects related to Business and coming up with actionable recommendations

  • Preparing Executive Level Presentations

  • Participation and Analytical Suggestions in increasing user base/participation

Operations:

  • Lead the support team to drive analysis and perform pilot work/audit

  • Lead analysis for the process, focusing on product features and user experience.

  • Write detailed PRD for new proposals and get new workflows to improve the existing data

  • Review the policy documentation document and suggest improvements

  • Suggest improvements to our workflow and processes

  • Identify and propose initiatives to increase efficiency

Preferred Qualification:

  • Overall 5+ years of experience

  • Desired Skillset in Microsoft Excel, Power BI, Tableau, R/Python, and Automation

  • Data presentation & Insights report writing is a core skill

  • SQL & Tableau automation, VB basic and advanced excel formulas are must

  • 2-3 years of experience in managing QA data with appropriate QA tools (like Pareto chart analysis, variation analysis, etc.)

  • Designing, Analyzing, and performing root cause analysis for required areas.

  • Vendor QA data & analysis related needs

  • Participate in QMS tool data review, tool testing, and dashboard design process

  • Experience working collaboratively with cross-functional stakeholders and partners

  • Exposure to project and program management function

  • Ability to effectively influence and communicate cross-functionally with all levels of management

  • Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment

  • Graduate with MBA (preferred)

Why Join Us?

  • HMO on Day 1

  • Leave Credits (SL/VL)

  • Life Insurances

  • Different Allowances

Rest Day Schedule: Flexible to work on Holidays and Weekends (depending on the client's needs)


Time of Work: Flexible to work in graveyard or shifting schedules (depending on the client's needs)

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