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Problem Manager

Managerial / Supervisory
Open to Work From Home
Established in 2019
11-50 Employees
Posted On: June 22, 2022
Job ID: 404926


At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. 


Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.


Our mission is to make the Philippines be known as a tech hub globally. We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.


We are currently hiring for a Problem Manager with strong experience in the Software Engineering field. 


Essential Skills: 

  • Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity 

  • Strong communication skills 

  • Strong problem solving and analytical skills 

  • Would like to work as part of a self-organizing Scrum team in a scaled agile framework

  • Must be a self-starter and loves to collaborate with the team and client 

Key Responsibilities: 

  • You will be responsible for identifying and understanding the underlying causes of an incident as well as identifying the best method to eliminate that root cause. 

  • Responsible for managing the overall process for specific problems 

  • Coordinate and direct all facets of the problem management effort, including bringing the right teams, tools, and information together 

Working Experience Requirements: 

  • 3-5+ years of experience as a Problem Manager 

  • Familiar with typical software development lifecycle 

  • Experience with building executive summary, reports, and process diagrams

  • Excellent communication and cross-collaboration 

How to Apply

NOTE: The list of qualifications is a guide. Best case if the candidate possesses ALL the required/desired criteria, but then again this is a GUIDE. If you think you can do the task and would be a great fit with us, send your professional profile to


We accept applicants wherever you are in the Philippines. 


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