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Hiring: Universal Trainer! Earn Competitive Salary+Allowances+Bonuses! Join Us Now!

1 Year or Less
With Business Certificates
Established in 2000
501-1000 Employees
11th Floor, PHILAM Building, Cebu Business Park, Luz, Cebu City, Cebu
Posted On: June 24, 2022
Job ID: 404853

Details

DREAMSCAPE NETWORKS INC.

 

Is currently looking for:

 

UNIVERSAL TRAINER

 

Responsibilities: 

• Designs, plans, organizes, or directs orientation and training programs for employees to  strengthen their interpersonal, communication, and soft skills 

• Develops various role-playing activities that allow participants to realize their shortcomings  and take action to correct them 

• Assesses the weaknesses and strengths of individuals and customizes trainings as needed

• Conducts refresher trainings to tenured agents for long-term improvement of employees’  skills enabling them to fulfill their potential within the company 

• Conducts Training Need Analysis (TNA), performance development, and other training  related strategies 

• Takes supervisory/ complaints, queries, or calls, provided that Customer Care Specialists  already tried to take the call and exhausted all resources 

• Escalates unresolved cases to the appropriate department efficiently 

• Performs adhoc tasks/ projects as the need arises 

• Participates in calibration actively to ensure consistent scoring and feedback delivery  approach 

 

Qualifications: 

• Must be a college graduate of any 4-year course 

• Must have experience in teaching, training, and other instructional roles

• Must have strong knowledge in MS Office applications (MS Word, Excel, PowerPoint, Visio)

• Must have knowledge in Training Needs Analysis, Gap Analysis, Performance Development,  planning and other training-related strategies 

• Must have excellent presentation skills and ability to relate and get the best out of people

• Must have excellent verbal and written communication skills 

• Must have high comprehension and great analytical skills 

• Must have strong organizational and team management skill 

• Must have good interpersonal skills 

• Must be able to develop modules, infodocs and handouts 

• Must be able to train, mentor, motivate, and coach people 

• Must have web hosting experience

How to Apply


ONLINE RECRUITMENT

Dreamscape Networks Recruitment FAQs!

Are you hiring?
Yes, We have available positions for you!

Do you accept walk-in applicants?
As of now, your safety is our utmost priority. Hence, the recruitment process will be done at the comfort of your homes.
 

How do I apply?
Send your resume or CV to dream-careers@newfold.com and our recruitment team will get in touch with you.

What are your vacancies?

Visit our FB page (DREAMSCAPENETWORKS INC. – CEBU CAREERS) for the list of open positions.

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