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Urgent Hiring: Account Manager

2 to 4 Years
With Business Certificates
Established in 1997
5001-10,000 Employees
Mabolo, Cebu City, Cebu
Posted On: July 1, 2022
Job ID: 404848

Details

SYKES ASIA INC. CEBU is looking for ACCOUNT MANAGER.

 

Earn competitive salary and great benefits!

 

Responsibilities:

  • Implements business operation and service solutions utilizing the continuous improvement process

  • Ensures effective implementation of all programs under the end-to end requirement of the client.

  • Oversees the conduct of the whole operations in order to ensure that all divisions are aligned

  • Supervises and motivates the team to ensure an acceptable level of productivity. 

  • Develop, grow, and maintain employee experience, capability, morale, and job satisfaction.

  • Takes Lead and or assists in providing accurate, timely, and professional written, statistical and verbal reports to management for historical, current status, and forecasting purposes

  • Provides client complete, accurate, timely, and professional performance reporting as required.

Minimum Qualifications:

  • 2-3 years related experience in the BPO industry

  • At least 1-year people management experience

  • Great negotiation and stakeholder management skills

  • Proficient in MS Office applications

  • Available to start ASAP