Urgent Hiring for CSR (Voice) | Join us and earn 21k + incentives!

Are you looking for a promising career with a global call center organization? This position will start on-site for training, so you must be willing to work at our office located in the Cebu Business Park - Skyrise Alpha Building.

Be part of Continuum Global Solutions!

Join us and earn 21,000 plus incentives*

Qualifications:

• We accept high school graduates

• Experience in a Telco account is preferred

• Should have excellent English communications skills

• Must be willing to work on a graveyard shift, holidays, and weekends

Work at home requirements:

• Willing to work on site

• Must be full vaccinated

• Stable internet connection

• At least 20 mbps POSTPAID, WIRED connection

• Background noise and distraction free

• Currently residing within Metro Cebu

Responsibilities:

• Responds to inquiries from customers, using standard scripts and procedures

• Gathers information, researches concerns, and provides resolution

• Informs customers about available services and assesses customer needs

• Prepares standard reports to track workload, response time, and quality of input

• Position new products to all customers

Perks:

• Competitive compensation package plus performance-based incentive

• Life insurance and Health Insurance (HMO) from day 1 of training

• 5 Days paid Emergency Leave

• 12 Days paid Vacation Leave (convertible to cash)

• 12 Days paid Sick Leave (convertible to cash)

• Night differential 

• Work-Life Balance

• Work at home allowance