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Urgent Hiring for CSR (Voice) | Join us and earn 21k + incentives!

1 Year or Less
Established in 2019
501-1000 Employees
8th flr. Skyrise Alpha, Samar Loop, Cebu Business Park, Mabolo, Cebu City, Cebu
Total vacancies for this job title: Over 200
Posted On: May 13, 2022
Job ID: 403851

Details

Are you looking for a promising career with a global call center organization? This position will start on-site for training, so you must be willing to work at our office located in the Cebu Business Park - Skyrise Alpha Building.

 

Be part of Continuum Global Solutions!

Join us and earn 21,000 plus incentives*

 

Qualifications:

  • We accept high school graduates

  • Experience in a Telco account is preferred

  • Should have excellent English communications skills

  • Must be willing to work on a graveyard shift, holidays, and weekends

Work at home requirements:

  • Willing to work on site

  • Must be full vaccinated

  • Stable internet connection

  • At least 20 mbps POSTPAID, WIRED connection

  • Background noise and distraction free

  • Currently residing within Metro Cebu

Responsibilities:

  • Responds to inquiries from customers, using standard scripts and procedures

  • Gathers information, researches concerns, and provides resolution

  • Informs customers about available services and assesses customer needs

  • Prepares standard reports to track workload, response time, and quality of input

  • Position new products to all customers

Perks:

  • Competitive compensation package plus performance-based incentive

  • Life insurance and Health Insurance (HMO) from day 1 of training

  • 5 Days paid Emergency Leave

  • 12 Days paid Vacation Leave (convertible to cash)

  • 12 Days paid Sick Leave (convertible to cash)

  • Night differential 

  • Work-Life Balance

  • Work at home allowance

How to Apply


Please click on the link to apply and complete a short questionnaire. Once completed, a member of the team will reach out with next steps.

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