Account Manager

Dynata is one of the worlds leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific.

ACCOUNT MANAGER

Account Manager will help manage and develop client relationships through selling of our online market research solutions, providing pricing, feasibility, and consultation to clients regarding products and services.

Responsibilities Include:

• Provide pre-sales support by responding in a consultative manner to client questions regarding products, pricing and solutions.

• Prepare proposals across all product sets including feasibility and pricing. Deliver quotes to clients.

• Reach out to Clients that will possibly become our partners in meeting all completes needed from end client.

• Leverage the pricing tool to maximize win rate and profitability on a project level basis.

• Engage in knowledge sharing including product pricing and feasibility and coordination across internal functions (sales, delivery, etc.).

• Provide timely and accurate response to requests. Maintain and work to increase profitability. Work to increase win rate by providing exceptional quality and feasible solutions.

• Ensure sales & financial reporting and analysis are both accurate and up-to-date

• Ensure clear communication among all groups involved in successful delivery of projects. This includes day-to-day communication with clients; coordination with other client services groups, vendors and partners; and communicating project milestones to internal and external stakeholders.

• Set up and implement strategy for successful completion of new and on-going projects to be delivered on time, on budget and on scope. This includes project delivery timelines; effective sample plans; identifying project risks and developing risk mitigation plans; and managing changes in project scope and providing alternate solutions.

• Manage all post-delivery project needs including confirming project close with key stakeholders; debriefs and creating rebound opportunities; and assuring client satisfaction.

• Expand and leverage client relationships through understanding of client objectives; consultation during production process; participation in coordination calls and meetings;

Skills & Qualifications

• 2+ year in a sales role

• Some experience or exposure to people management preferred

• Ability to motivate and drive positive activity within their team

• Excellent oral and written communications skills

• Strong numeric ability and organisation

• Strong organisations skills with the ability to manage your time effectively

• Attention to detail

• Ability to communicate effectively to both internal and external stakeholders

• An understanding of market research communications or experience working within market research preferred but not essential

• Flexibility in work hours to fit in client requirements