MedSpecialized, Inc. is looking for an Operations Manager!

About the account: DrCatalyst is a remote healthcare staffing organization that has over 250 billable staff from the Philippines. We are looking for a Remote, Energetic and Strong leader who is ready to help lead a team of over 75 staff including billable personnel, project leads, and implementers.

Work Schedule and Arrangement: 10:00 PM to 7:00 AM, Remote

Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Responsibilities:

Train direct reports on how to manage and train their members.
Ensure attendance of billable employees via roll call.
Coordinate sourcing and placement of new and additional remote staffing requests.
Retain current billable counts through account review meetings.
Grow current accounts billable headcounts through our customized analytical approach.
Oversee monthly quality and compliance reports via the QA and Lead departments.
Ensure proper billing of your clients by meeting with Workforce and Accounting.
Participate in all HR related inquiries.
Participate in Operations Meetings and suggest new innovations.

Requirements:

Nursing Degree
5 years of BPO Lead Experience.
Has led a billable team of 25 or more.
Pain Management knowledge.
Trained in call center, authorizations, referrals, and EMRs.
Strong client management skills.
Strong communication skills.
Excellent English proficiency.
Strong Training background.
30 wpm or faster.
Computer literacy (GMail, Google Sheets).
Stable Home internet.

Salary and monetary benefits (in PHP):

Monthly salary of 60,000 - 70,000

New hire bonus of 5,000

Perks and other benefits:

Paid Training Period
All national Philippines and USA holidays are observed
Paid time off—public holidays, vacation, and personal time off
Robust and effective Government Benefits Administration
Lactation breaks (for breastfeeding moms)
Discounted optical services with our partner clinic
Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
Free Health insurance with one (1) free dependent
Free Life insurance
Free Accident insurance
Covid-19 Vaccine Access
Relocation allowance for new hires (from Outside Cebu)
Company-sponsored outings
Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
International travel opportunities (India and US office)

Our Recruitment Process:

Candidate Application Form
General Assessment
Initial Interview (Virtual)
Final Interview (Virtual)
Job Offer
Training

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.

PRO TIP: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com

MISAMIS-ORIENTAL

Remote Operations Manager

Managerial / Supervisory

Medspecialized, Inc.

With Business Certificates

Established in 2010

Total vacancies for this job title: 1

Posted On: June 8, 2022

Job ID: 403619

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