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Customer Service Representative

₱15,000 - 30,000 per month

1 Year or Less
Established in 2002
51-200 Employees
7th Floor MDCT Building, Leyte Loop, Cebu Business Park, Hipodromo, Cebu City, Cebu
Posted On: May 19, 2022
Job ID: 403569


We are looking for:





  • Excellent verbal and written English Communication Skills

  • Average Typing Speed of 45-50 WPM

  • Knowledge on e-Commerce and Retailing is a plus

  • Excellent and able to Multi-task on the following: 

  • Answering email inquiries

  • Able to do Inbound Calls

  • Able to do Outbound Calls for Callbacks

  • Fast learner & highly trainable with good analytical skills

  • Team player and able to work with less supervision

  • Knowledge using Microsoft Excel Files

  • Good problem solver & a Positive attitude

  • Willing to work on graveyard shift, weekends & holidays

  • Must be willing to work graveyard shifts, weekends and holidays

  • Well-organized, Responsible and Initiative

  • Independent with a positive work ethics and passion to succeed

  • Can Multi-task answering email inquiries, chat on store visitors & entertain calls

  • Willing to start immediately

Why apply with us?

  • Competitive salary and may be determined and is negotiable based on your qualifications

  • Equipped with the latest technologies

  • Monthly Incentive Rewards on successful orders and Attendance Productivity

  • Offers Full-time employment and Career Growth

  • Easily accessible from almost any part of the Metro Cebu area.

  • Only a One (1) Day Application Process

  • Service Incentive Leaves Upon Regularization

  • Attendance Productivity Incentives

  • Additional Hazard Pay within Qualifying Hours

  • Stable Job with Salary Appraisals

  • Holiday and Night Differential Premium Pay Rates

  • Job Promotion is highly possible... if YOU have the drive..

  • Work-Life Balance

Sound Connection Philippines, Inc.  or  SCPI, is an offshoring and outsourcing solutions provider based in Cebu. We enable foreign businesses to reduce costs, increase flexibility, and extend their global output by providing the most efficient ways we deliver our services. Our unique approach with dedication and commitment effectively removes the stress and conflict that would normally exist in businesses that are consistently keeping up with today's global demands.


Sound Connection firmly believes in being transparent to its clients to apply effective ways to deliver results that extends your global reach. The variety of services we offer that targets specific market segment makes us a reliable and a long-term solid partner to our clients. The opportunities we provide enabled us to serve several business organizations ranging from small start-ups to mid-size multinationals. With the core competencies from our professional workforce with excellent proficiency in English and the flexible services, Sound Connection Philippines is the right partner as an offshore and BPO solutions provider.

Sound Connection specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expanding reach on their operations globally, meet the increasing demand and provide quality solutions around the world. The unique services we cater to our client needs adapts to their specific needs. Sound Connection have been flexible in offering services on different foreign business organizations, from small and medium-sized businesses to large multinational corporations.


"Sound Connection is proud to be an Equal Opportunity Employer. Sound Connection does not tolerate discrimination on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity, or any other basis covered by Labor Law of the Philippines."


For more information about our company, visit our website:

How to Apply

Please visit us from Monday - Friday at 1:00PM to 9:00PM at SOUND CONNECTION Philippines Inc. 7th Floor MDCT Buidling Leyte Loop Cebu Business Park Cebu City, CEBU 6000 near China Bank and Ayala Mall.


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