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Voice Activation Specialist – Tier 1
1 Year or Less
Open to Work From Home
With Business Certificates
Established in 2014
Hipodromo, Cebu City, Cebu
Total vacancies for this job title: 1
Posted On: May 13, 2022
Job ID: 403538
VOICE ACTIVATION SPECIALIST - TIER 1
Duties and Responsibilities:
Work day-to-day customer new/existing turn-ups.
Help test clients' new service over the phone.
Troubleshoot any minor technical issues.
Configuring the app if required on customers’ websites.
Provide clients with user instruction guides.
Help client with Adds/Moves/Changes requests.
Assist implementation department with service delivery and partner with other departments to troubleshoot activations for customers.
Additional duties as assigned.
Minimum of one (1) year Technical Support experience. Preferably in ISP / Windows of software troubleshooting.
Excellent English communication skills.
With customer service experience.
Able to work independently and have strong interpersonal skills.
Prior experience with sales is an advantage but not required.
Available to start immediately.