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Customer Service Specialist | Largest Hospitality Brand | Up to 36K Monthly!
1 Year or Less
Open to Work From Home
With Business Certificates
Established in 2014
IT Park, Apas, Cebu City, Cebu
This is An URGENT Job Vacancy
Posted On: May 5, 2022
Job ID: 403136
We need Customer Service Specialists to work with one of the world’s largest hospitality brands | Up to 36K Monthly!
Up to P1,200* eGift Credits for completing application milestones
P1,000* eGift Credits when you attend Day 1 training
15 Vacation Leave credits with carry over
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company with 26 years of experience and 340+ industry awards
What is your mission?
As a Customer Service Specialist, you will be working with our Largest Online Booking Account to deliver outstanding customer experience through phone and email. You will be the first point-of-contact to handle and resolve customer concerns.
Who are we looking for?
Completed 2 years in college
With at least 1 year of BPO Experience (combination of voice and non-voice)
Experience in sales(upselling or cross selling) is a plus
Strong verbal and written English communication skills
Positive, self-motivated, and energetic
Amenable to work in rotating shifts (morning, mid, & night shifts)
Can work from home and in IT Park, Cebu City
With access to a quiet and secured room and at least 30 MBPS internet subscription
*Terms and Conditions apply
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 340 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.