Back to Search Results

Credit and Collection Officer

2 to 4 Years
Established in 2009
51-200 Employees
Oakridge Business Park, 880 AS Fortuna Street, Banilad, Mandaue City, Cebu
Total vacancies for this job title: 1
Posted On: May 19, 2022
Job ID: 402324




The CREDIT AND COLLECTION OFFICER is responsible for responsible for managing the collection of outstanding debts from clients and customers. The Collections Officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. May also be required to institute legal actions when payments are not made.



  1. Contacting customers and informing them of their overdue bills.

  2. Advising customers on their payment options and suggesting methods of payments.

  3. Negotiating suitable payment plans.

  4. Maintaining customer payment records.

  5. Writing final notice warnings to customers when payments are not being made.

  6. Responding to customer queries.

  7. Knowledgeable with regards to proper collection procedures and client/customer negotiation procedures


  1. Bachelor’s degree in Accounting, Business Management, or a similar field.

  2. With at least 1 year of previous experience working as a Collections Officer

  3. Excellent negotiating skills.

  4. Good written and verbal communication skills.

  5. Good leadership and interpersonal skills.

  6. Familiarity with state debt collection laws.

  7. Knowledge of payment plans and accounting procedures.

  8. Knowledge of office and SAP software.

  9. Patience and resilience.

  10. Keen to details

  11. Preferably with experience in Real Estate

( )

Quick Apply

Re-enter your email address

Be realistic. Employers may ask for proof of your latest salary. Pricing your salary too high can disqualify you from the position.

Point out why you are qualified for this job.

No File Selected

Only files with .doc, .docx, .odt, .pdf, or .rtf extensions less than 900kb are allowed

By clicking the Submit button, you confirm that you have read, understood and agreed to our Terms of Service and Privacy Policy

This employer lacks local business documents or may still be processing the necessary permits. Be mindful during the application process.