Back to Search Results

Tech Support

1 Year or Less
Established in 2005
1001-5000 Employees
FPN Epic Center, A.S. Fortuna Street, Bakilid, Mandaue City, Cebu
Total vacancies for this job title: Over 20
Posted On: May 23, 2022
Job ID: 402294

Video Profile

Details

Admerex is a Business Process Outsourcing (BPO) company that started its operations in 2007, catering to many banks and financial services companies, e-commerce, telecommunication companies, and government agencies.

 

In October 2020, Admerex joined and became a Support Services Group Company – a Customer Contact Center and BPO Company with headquarters located in Waco, Texas, United States of America – and has been designated as its Regional Headquarters in the Asia-Pacific.

 

Our PH Sites:

  • Mandue City (Atlas Site)

    -FPN Bldg. AS Fortuna Street, Bakilid Mandaue City, Cebu

  • Cebu City (Aris Site)

    -2nd Floor, Unit F, Centrum Building, Clavano, corner N Escario St, Cebu City, Cebu

  • Makati City (Alpha Site)

    -The Peak Tower, 107 L.P. Leviste Street, Makati, 1630 Metro Manila

  • Mandaluyong City (Astra Site)

    -G/F Alcar Building, 888 Epifanio de los Santos Ave, Mandaluyong, Metro Manila

  • Mandaluyong City (Alto Site)

    -6th Floor, Citynet Central Building, Sultan Street corner EDSA Barangay, Mandaluyong, 1550 Metro Manila

TECH SUPPORT

 

We are urgently looking for call center agents who:

  • have experience in technical support (if you only know basic troubleshooting, then that's fine, let's try your skills out)

  • knows how to use a computer

  • knows how to speak in English (hey, if you are not so confident with your English speaking skills, we'll help you out in the interview)

  • is okay to work on a night or graveyard (GY) shift (oh, yeah, we have a dayshift too!)

  • is okay with shifting schedules and working on weekends/holidays (don't worry, you'll have 2 rest days and bonuses if you work on holidays)

What will you do as a Tech Support?

  • You'll be answering calls and chats as well as helping our customers with both their technical and non-technical issues with their computer systems, software applications, and services.

Why should you join Support Services Group as a Tech Support?

  • You'll get to enjoy up to 21K total salary package right away even on your first day of training!

  • Our client is very generous especially to those who are passionate with their work. Every week, they give out incentives based on your performance. By the end of the month, you may receive up to 25K+ bonus on top of your salary!

  • WFH after one month!

  • Attendance bonus for the persistent

  • Paid leaves after 6 months of employment.

  • Healthcare benefits (HMO, medical, dental) are included in the package.

  • up to 21K salary + performance bonus PLUS 15% night differential bonus!

  • 13th month pay by the end of the year.

  • You'll have two rest days (overtime and working on a holidays are paid without delay); and

  • Opportunities for growth! If you plan on becoming a Team Lead, Trainer, or Supervisor, it is super easy here.

Great deals, right? A simple job with all the great perks could be yours with just a single application. What are you waiting for? Apply now!

How to Apply


Send your resume and application letter to ceb.ta@supportservicesgroup.co with the subject "SSG TSR Application".

or