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Customer Service Representative
1 Year or Less
High School Graduates are Welcome
With Business Certificates
Established in 1989
16/F Ebloc2, W Geonzon St., Cebu I.T. Park, Lahug, Apas, Cebu City, Cebu
Total vacancies for this job title: Over 100
Posted On: May 18, 2022
Job ID: 402212
Are you ready to accent on the future? Apply now and be part of Accenture’s growing organization of empowered people!
Accenture in the Philippines is currently looking for Customer Service Representatives who will be responsible in performing the following day-to-day tasks:
Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
Resolve problems and issues in a professional manner and engage with customers to identify additional needs
Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
Achieve challenging individual, team, and contact center targets
What are we looking?
Open to college graduates, college undergraduates, and associate degree graduates
Must have at least 6 months of work experience in a BPO industry
Amenable to work in Cebu City
Willing to go back on-site once recalled
Good to have skills:
Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry
Join our high-performing team and enjoy these benefits:
Competitive salary package, company bonuses, and performance incentives
Loyalty, Christmas gift, inclusion, and diversity benefits
Paid sick and vacation leaves
Expanded maternity leave up to 120 days*
HMO coverage (medical and dental) from day 1 of employment
Employee stock purchase plan
Flexible working arrangements
Healthy and encouraging work environment
Career growth and promotion opportunities
For faster processing of your application, please make sure to have your latest NBI clearance ready. For successful candidates who worked with previous employers, please prepare your approved resignation letter, SSS employment history and Statement of Account. Your recruiters will also remind you of other requirements you can prepare ahead of time.
What we believe:
The company provides an equal opportunity employment and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
*Terms and conditions apply
How to Apply
Click on “Apply Now” to submit your application. You will be receiving an SMS that will request you to complete an online questionnaire.
After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.