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Service Assistant

₱14,000 - 15,000 per month

1 Year or Less
With Business Certificates
Established in 2013
51-200 Employees
▪ 8990 FTDH Urban Deca Homes Ortigas Ave, Ext, Rosario, Pasig, Metro Manila
Total vacancies for this job title: 1
Posted On: April 13, 2022
Job ID: 401586





  • Perform marketing and collection function.

  • Accept new applications from unit-owners.

  • Handle cash collection or accept payments and keep the cash box secured.

  • Issue OR/AR

  • Establish and maintain accurate records and files like subscriber’s database, deposited reports, etc.

  • Add new subscribers and add plan in Integrated Management System (IMS).

  • Create payment in the IMS and record payments in the Aging of Receivable monitoring.

  • Make sure that Application Forms and other documents in the sites are properly filed.

  • Compute installation cash-out.

  • Make a JO (Job Order) Form and schedule new installation.

  • Prepare devices for installation.

  • Print flyers for marketing drive.

  • Make sure that cable boxes are properly monitored like if there are subscribers unpaid for 1 month, boxes should be pulled-out from their units.

  • Keep the devices/routers in the designated cabinets.

  • Distribute Billing Statements on the last week of the month and make sure that all bills will be distributed before due date.

  • Assist and make sure that Bills Reminders template are broadcast and done on the schedule date (usually before due date).

  • Collection text and call follow-up every after due date.

  • Send Notice of Disconnection.

  • Implement the Standard Collection Procedures and make sure that collection and marketing targets are reach.

  • Prepares Deposited Reports, cash count for, and cash/check collection for deposit.

  • Assist unit owner’s inquiry.

  • Conduct and inventory of materials.

  • Maintain cleanliness and orderliness in the Data Center.

  • Perform other duties as required.


  • Must be a graduate of any 4 or 2 year course

  • Be able to stay calm especially under pressure

  • Experience in Credit and Collection is a plus

  • Must be excellent in both written and oral communication skills

  • Has the ability to organized and prioritize work assignments

  • Detail-oriented who take accurate and informative notes for subscribers records and follow proper company procedures and policies

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