₱20,000 - 25,000 per month
2 to 4 Years
With Business Certificates
Established in 2017
Corte, Carmen, Cebu
Total vacancies for this job title: 1
Posted On: September 22, 2022
Job ID: 401376
A heart-warming family. We are family.
We share something powerful – our genuine care and respect for others. This belief shapes us. It shapes the way we treat all people with selfless sincerity and thoughtful courtesy, understanding needs and sharing feelings. It shapes the way we transform our gracious and enchanting Cebuano manner to authentic experiences straight from the heart.
Our strength lies beyond our harmonious surroundings and hide away locations. It lies in our core values that guide us to treat each and everyone with honor, as kin, as family.
In our family, you will find tranquility, sincerity, and something a great deal rarer – our special kind of hospitality – hospitality from the heart.
This role will be responsible for effectively selling and coordinating banquet & catering events such as weddings, team building and other meetings, incentives, conferences, and exhibitions (MICE) events with the aim of maximizing revenues in all hotel spaces, food & beverage & other revenue centers. The ideal candidate must be able to achieve a high level of customer satisfaction and organizational profitability in an atmosphere of high team member morale.
This is a full-time position which requires working on weekends & holidays as well as long hours.
Accountable & responsible for maximizing banquet & catering revenues (all non-room related banquet functions and outside catering) as well as other revenue centers and achieving targets set (measurable results).
Research and identify potential banqueting business sources; subsequently establish awareness and sell the banqueting facilities & spaces to potential sources/leads.
Maximize yield for available meeting, conference, and other banquet facilities by focusing on filling low demand periods and up-selling high demand dates and by securing business beyond the current and budget year.
Duties and Responsibilities:
Manage the enquiry and sales process from introduction to clients through to quotes, booking, execution of the event and post event follow-up.
Conduct site inspections and client meetings onsite or off-site.
Conduct Banquet Event Order (BEO) meetings and inter-departmental coordination meetings.
Coordinate client files and production of detailed event orders, banquet event orders, GIS, run sheets and floor plans.
Responsible for recommending and selling functions as per guest requirement to maximize organizational profitability.
Provide prompt, courteous and personalized service to all customers.
Propose changes, develop product modifications to ensure maximum organizational profitability and customer satisfaction is achieved.
Retain an active portfolio of reliable 3rd party suppliers for banquet, catering and events.
Prompt submission of incident reports of any challenges and complaints reported by the guest/organizer during their event and propose measures to resolve & prevent a recurrence of the issue in the future.
Maintain an active accounts portfolio.
Bachelor's degree in Marketing, Advertising, Hospitality Management or relevant education in a reputable college or university.
A minimum of 2 years’ experience in a similar position (Events Executive) in a luxury resort setting is highly preferred.
Successful sales & marketing experience in a hotel events industry.
Previous events management experience as an events coordinator or professional.
Experience with weddings and MICE events is highly preferred.
Experience in Sales, F&B and Front Office is an advantage.
Experience in banquet & catering management.
Must have a real passion for delivering win-win outcomes for both the guest and the hotel.
Smart, quick-thinking and with good common sense
Honest, hardworking, and reliable
Knowledge of Opera and Delphi systems or similar event booking systems is highly preferred
Knowledge of Meeting Broker or CVent is an advantage
A dynamic, creative & professional approach to sales and an entrepreneurial outlook are essential
Must have excellent communication, organization and administrative skills.
Fluent in oral and written English and local dialects.
Highly computer literate.
Excellent customer service and interpersonal skills, confident with outgoing personality.
Good knowledge of banquet & catering, F&B, and events management.
Must have a strong commitment to professional values.
Must have keen attention to detail.
Well versed in preparing GIS, BEOs, Event Orders, running sheets, lay-outs, etc.
Must have an excellent customer service personality.
Well groomed, neat and project a professional demeanor.
We welcome positive, proactive, passionate, honest and hardworking individuals into our team and commit ourselves to the highest professional standards. We support integrity and initiative and we strive to give opportunities for personal and professional development in a supportive environment.
If you are an experienced Marketing & Sales professional and are dedicated to excellence, apply now and let us know why this is the role for you!