Legal Collections Team Leader

I. JOB SUMMARY:

The objective of this role is to ensure Legal Collections are efficiently preparing and filing cases and delivering demanded results while respecting all collections/company policies, standard process, and procedures.

II. DUTIES AND RESPONSIBILITIES

• Is responsible for fulfillment and reporting of Legal Collections’ targets and KPIs

• Supervises Legal Collections tasks and activities

• Manages attendance and schedule of Legal Collections

• Monitors and maintains reports for Legal Collections

• Monitors Demand Letter serving its the progression to claims filing

• Communicates and coordinates with other departments within division representing Legal Collections

• Coordinates and collaborates with Legal Counsel for tasks involving Legal processes

• Facilitates on contacts from clients for accounts under legal collections

• Performs other tasks or activities determined by Chief Collections Officer

III. QUALIFICATIONS

• Relevant 1-year experience in work with people management

• Preferably with paralegal or legal related work experience

• Experience in work with cash, responsibility and honesty

• Fluent in English, ideally with Tagalog or Cebuano

• Basic command of MS Office (Word, Excel, PowerPoint) or Linux equivalent.