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Customer Support Representative

No Experience
High School Graduates are Welcome
With Business Certificates
Established in 2011
501-1000 Employees
6F eBloc 3 IT Park, Apas, Cebu City, Cebu
Total vacancies for this job title: Over 1,000
Posted On: August 11, 2022
Job ID: 399198

Details

CUSTOMER SUPPORT REPRESENTATIVE
 
Responsibilities:
  • Provide excellent customer service
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Perform customer verification
  • Direct requests and unresolved issues to designated resource
  • Record details of inquiries, comments, complaints and actions taken
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process
Requirements:
  • High school graduates are welcome to apply
  • No BPO experience required
  • Willing to work on shifting schedule
  • With Excellent English Communication Skills
  • Willing to start ASAP

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